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Integrations

Integrations (/settings/integrations) connects your organization to external services. It's an item in the System group of the menu.

Integrations screen

Available integrations

Each card leads to that integration's page, with its connection instructions.

Status

The status badge sits next to the integration's name, and only appears in two cases:

SituationWhat you see
ConnectedA round green icon. The word "Connected" isn't written on screen — it's in the tooltip, on hover
ErrorA red badge reading "Error" — invalid credentials or a connection failure
Not configuredNothing. The badge simply isn't drawn
note

The absence of a badge is the information. An integration that hasn't been connected yet doesn't display "Not configured": the space is left empty. The text exists in the system, but no screen shows it.

The WhatsApp card has no badge at all, not even when it's configured. Status is only computed for the Banking Gateway and for Fintera — the WhatsApp connection is per company and lives somewhere else. To find out whether it's up, open its page.